Brand | Warranty Period | Details |
Adventure | 1 Year Warranty | Refer to Warranty dept. for E-scooters, E-bikes and scooters require Dangerous Goods paperwork for transport |
AtranVelo | 2 Year Warranty | 2 years from date of purchase to original retail purchaser |
Genesis | Limited lifetime warranty on frames - Complete bikes and framesets no crash replacement offered to original retail purchaser. Proof of purchase is required for all warranty returns. | Components - 2 years from date of purchase to original retail purchaser including non-suspension forks but excluding tyres, tube, brake pads and cables Proof of purchase is required for all warranty returns. E-bikes require DG paperwork for transport. |
Madison | Limited Lifetime* | We think it’s fair to offer a warranty that lasts the life of the product. Our warranty covers any garment against manufacturing defect & workmanship for the expected lifetime of the product. Simply return the garment through and we’ll replace it with a like for like piece. What’s not covered? We don’t cover damage through ware & tear, negligence, accidents, improper care or natural deterioration of colours & materials. |
M:Part | Limited lifetime | Proof of purchase and pictures of the concern needed in order to arrange return |
Nutrak | Limited lifetime | Proof of purchase and pictures of the concern needed in order to arrange return |
Ridgeback | Limited lifetime on frame and rigid forks | All other components vary by manufacturer, minimum of 2 years. E-bikes require dangerous goods paperwork for transport. |
Saracen | Zenith/Mantra/CR2/CR3/AL Team/ALX - 5 years, Ariel 30/60/JNR/Ariel-E - 3 years, Myst/Myst AL/Ariel 80 - 2 years | End-users purchased direct, please refer to the Warranty department. E-bikes require dangerous goods paperwork for transport. |
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